ABBYY Mailroom Automation

Enable Superior Customer Communication

Let ABBYY take care of your incoming mail
and focus on what matters: the client.

Your customers expect an immediate response to their inquiries - whether they contact you via
traditional mail, email or fax. With ABBYY's classification for mailrooms, you meet their expectations. 

Raise Customer Satisfaction

Shorten your response cycle with automated mail
classification and routing. Keep customers happy by
answering inquiries in a fraction of expected
response times.

Accelerate Transactions

Accelerate time to revenue. Make information
available to enterprise business systems faster in
order to initiate, support or complete transactions.


Increase Visibility and Control

Gain real-time understanding of the information
entering your enterprise while exercising the right
levels of security, priority, management and


Reduce Operational Costs

Reduce the costs of sorting, organizing, and
manually tagging documents and refocus your
workforce on revenue-generating opportunities.

How ABBYY's Mailroom Automation Works

ABBYY's server-based system automatically processes correspondence that comes via fax, traditional mail, e-mail, and other

Incoming communications are classified by their appearance (Visual classification) and content (Content classification),
categorized, and directed to the appropriate agents in your business.